Your wellbeing is our priority

On mybet Responsible Gaming

Betting is a form of entertainment — and keeping it that way is our goal. mybet helps you build healthy, informed, and controlled betting habits.

Safeguard Tools
Set Limits
Self-Exclusion Feature
24/7 Support
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For Adults Only
24/7
Support Services Available
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Protection Tools Active
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Confidentiality Guaranteed
Important Notice

Betting is entertainment — not a source of income. Before playing on mybet, make sure you're 18 or older and only betting with money you can afford to lose. If something feels wrong, reach out to our support team right away.

What is Responsible Gaming and why does it matter

Responsible gaming means enjoying betting as a form of entertainment — without letting it negatively affect your life, family, or finances. mybet firmly believes that every player deserves a positive, controlled experience.

Online betting is growing fast in Bangladesh. Many people enjoy the thrill of cricket, football, or casino games — but sometimes what starts as fun can cross the line into addiction. That's why mybet has been committed to building a responsible gaming culture from day one.

  • Think of it as entertainment: Betting is a form of entertainment, not a way to make money.
  • Stay within your means: Only bet what you can afford to lose.
  • Manage your time: Decide in advance how long you'll play each day.
  • Don't bet on emotion: Chasing losses with bigger bets out of anger or frustration is dangerous.

Research shows that people who treat betting as entertainment and stick to a budget enjoy it far more in the long run — and avoid financial trouble.

Recognise the Signs of Problem Gambling

Problem betting often starts gradually — and many people don't realize it themselves. Watch out for these signs in yourself or someone you know:

  • Chasing losses by placing repeated bets to win back money you've lost.
  • You've tried to cut down or stop betting but haven't been able to.
  • You're taking time away from family, friends, or work to bet.
  • You feel restless, irritable, or anxious when you're not betting.
  • You're taking out loans or dipping into savings to fund your betting.
  • You're hiding your betting from family or lying about it.
  • Betting is constantly on your mind.
  • You feel the urge to place bigger bets after a big win.

Keep in mind: If you recognise two or more of the signs above, it's time to seek help. That's not weakness — it's self-awareness.

Limit-Setting Features at mybet

Mybet gives you powerful tools to stay in control of your betting. Use them to set your own limits and decide how much you play.

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Decreases take effect immediately; increases take 7 days to apply.

Session Time Limit

Set how long you want to play each session. You'll be automatically logged out when the time is up.

Loss Limit

Once you hit a set loss amount, betting stops automatically.

Cool-off

Take a break ranging from 1 day to 6 weeks. Your account will be inaccessible during this period.

Go to Account Settings to set your limits, or ask our support team — they'll help you right away.

Check Yourself

Answer the questions below honestly. This isn't a diagnosis — just a simple way to check in with yourself.

In the past month, how many times have you placed a bet to try to win back money you lost?
Have family or friends expressed concern about your betting?
Is betting affecting your daily life or relationships?

Self-Exclusion Feature

If you feel you need a long break from betting, use mybet's self-exclusion feature. It's completely confidential and effective.

  • Duration: You can self-exclude for 6 months, 1 year, 2 years, or permanently.
  • Effectiveness: Your account will be deactivated within 24 hours of your request.
  • Reinstatement Process: You cannot return before the period ends — that's what makes this feature effective.
  • Confidentiality: This request is kept completely confidential.
  • Promotions off: No marketing messages will be sent during your exclusion period.

To activate self-exclusion, email support@mybet-baji.com or tell us via live chat: "I want to self-exclude." Our team will act quickly — no questions asked.

Minor Protection

Mybet strictly prohibits access by anyone under 18. Our child protection policy is rigorously enforced.

  • Age verification is mandatory at registration.
  • Proof of identity documents may be requested for suspicious accounts.
  • Withdrawals are blocked until identity verification is complete.
  • Parents should use parental control software on shared devices.

For Parents: If your child has been using mybet, please notify us at support@mybet-baji.com and we will take immediate action.

10 Tips for Healthy Betting Habits

Enjoy betting — but keep these simple rules in mind:

  • Set a budget: Decide in advance how much you're willing to spend on betting each month.
  • Accept your losses: Chasing losses often leads to even greater ones.
  • Take regular breaks: Avoid playing for long stretches at a time every day.
  • Never bet under the influence: Impaired judgment increases the risk of making serious mistakes.
  • Bet informed: Research team news, form, and other relevant information before placing a bet.
  • Betting isn't your only entertainment: Make time for other activities too — sports, and spending time with friends and family.
  • Keep a log: Tracking your wins and losses gives you a clear, honest picture of where you stand.
  • Don't bet on a bad day: Betting under stress or anxiety only makes things worse.
  • Use our tools: Take advantage of limit-setting or cool-off options.
  • Seek help when you need it: Don't hide the problem — asking for help takes courage.

Where to Get Help

If you feel your betting is getting out of control, don't try to handle it alone — reach out for help. Remember, asking for help isn't a weakness; it takes real courage.

  • mybet Support: Contact us at support@mybet-baji.com or via live chat, 24/7.
  • Family & trusted friends: Talk openly with the people close to you.
  • Mental Health Counsellor: Both public and private mental health services are available in Bangladesh.
  • FAQ Page: FAQ Find answers to responsible gambling questions on this page.

Mybet's support team is trained to listen without judgment and point you in the right direction. Reach out anytime via live chat or email.


Mybet's Responsible Gaming Tools

Use our tools to keep your betting experience safe and enjoyable.

Deposit Limit Settings

Set daily, weekly, or monthly deposit limits. Limit reductions take effect immediately.

Session Time Control

Set a time limit for each session — you'll be logged out automatically when time is up.

Cool-off Mode

Take a temporary break from 1 day up to 6 weeks. You won't be able to log in during this time.

Self-Exclusion Feature

Activate self-exclusion for an extended break, from 6 months up to permanent.

Loss Limit

Once you reach a set loss amount, placing further bets stops automatically.

24/7 Support Services

Get immediate help anytime via live chat or email.


Common Questions About Responsible Gaming

No, all of mybet's responsible gaming tools are completely free to use. You can set limits directly from your account settings or by contacting support.

Any balance in your account when self-exclusion is activated can be withdrawn. Deposits and betting are not permitted during the exclusion period.

No. The whole point of self-exclusion is to create a firm barrier. Lifting the exclusion before the set period ends is not possible — this is by design, for your protection.

Decreases to your limit take effect immediately. However, requests to increase your limit take 7 working days to process — this delay is intentional, to prevent impulsive decisions.

Yes. Betting addiction is a recognized mental health condition that affects millions of people worldwide. With the right support, recovery is possible — and mybet is always here to help you through it.

Play Responsibly, Play Enjoyably

Register on mybet and enjoy safe, controlled betting. Our protection tools and support team are with you every step of the way.

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